PRIVACY
What we keep.
What we store
Your first name, your units and time zone, your workouts (sets, reps, weight and RPE), your routines and programs, and your PRs. If you use Pro we also keep your trial and payment records.
Who sees it
The owner's Members & growth tool shows your first name and your workouts so they can run Rackside, never your email address. Payments are handled by Stripe, so your card number never reaches us.
We send a welcome email, one reminder three days before a Pro trial ends, and a note when you start or cancel Pro. The trial reminder can be switched off in Settings.
Deleting your data
Delete your account in Settings. It deletes your workouts, routines, programs and PRs and cancels any subscription at once. We keep the trial record and payment records, so a trial cannot be started twice and the books add up.
Questions
Support replies Monday to Friday, 9 to 5 Pacific.